MYKOKU TECHNOLOGY PLT
(LLP Registration No. 202404000344)
TERMS AND CONDITIONS
Effective Date: 16 July 2026
1. INTRODUCTION AND APPLICATION
1.1 These Terms and Conditions (“Terms”) govern access to and use of the MYKOKU platform, including the website at https://mykokurikulum.com and the MYKOKU School, MYKOKU Academy, MYKOKU Coach and MYKOKU Parent applications (together, the “Platform”). The Platform is operated by MyKoku Technology PLT (LLP Registration No. 202404000344) (“MYKOKU”, “we”, “us”, “our”).
1.2 By accessing or using the Platform, or by registering an account, you agree to these Terms. If you do not agree, you must not use the Platform.
1.3 These Terms also form part of, and are incorporated by reference into, each letter of offer, registration form, order form and invoice issued by MYKOKU which refers to these Terms, and apply to the services described in it.
1.4 These Terms are supplemented by our Privacy Policy at https://mykokurikulum.com/privacy-policy.
2. DEFINITIONS
2.1 In these Terms:
“Academy” means an academy, coach, instructor or other provider of co-curricular classes or activities offering or providing them through the Platform (also referred to on the Platform as a “supplier”), and includes its authorised users;
“Collected Sums” means the proceeds of Transactions received by MYKOKU from the Payment Gateway, net of any deductions made by the Payment Gateway;
“Funds Event” means any event or circumstance by reason of which any Collected Sums are lost, stolen, misappropriated, frozen, seized, garnished, forfeited, withheld, delayed or otherwise made unavailable, in whole or in part, including: (a) the insolvency, winding-up, cessation or suspension of business, suspension or revocation of the licence or registration, or default of any Payment Gateway or bank; (b) any freezing, blocking, seizure, garnishment, forfeiture or withholding of, or restriction on, any account or funds by any bank, financial institution, regulator, governmental authority, law-enforcement agency or court, or pursuant to any law or order; (c) any theft, fraud, cyber-attack, unauthorised access, hacking or misappropriation by any third party; and (d) any other cause or event beyond MYKOKU’s reasonable control;
“Parent” means a parent or guardian of a Student who registers on or uses the Platform;
“Payment Gateway” means Billplz Sdn Bhd or such other licensed or registered payment gateway, payment service provider or bank as MYKOKU may appoint from time to time;
“PDPA” means the Personal Data Protection Act 2010, together with all subsidiary legislation, standards and guidelines issued under it, as amended from time to time (including by the Personal Data Protection (Amendment) Act 2024);
“PIBG” means the Persatuan Ibu Bapa dan Guru of a school;
“PIBG Share” means the portion of a Transaction payable to a PIBG in accordance with the applicable Split Settings;
“Platform Fee” has the meaning given in Clause 8.3;
“Split Settings” means the operational allocation of each Transaction between the relevant PIBG and the relevant Academy, as configured on the Platform;
“Student” means a student enrolled at a school using the Platform;
“Successful Transaction” means a Transaction received by MYKOKU from the Payment Gateway in cleared funds and which has not been refunded, charged back, reversed or otherwise dishonoured; and
“Transaction” means a payment made by a Parent through the Platform in respect of a class or activity provided by an Academy.
3. WHO THESE TERMS APPLY TO; PRECEDENCE
3.1 These Terms apply to each of the following, and references to “you” are to be read accordingly:
(a) a school and its authorised users;
(b) a PIBG and its authorised users;
(c) an Academy, which accepts these Terms, including Clause 8, on registering as an Academy on the Platform;
(d) a Parent; and
(e) any other visitor to the website.
3.2 Where MYKOKU has entered into a separate written agreement (including a letter of offer) with a school, PIBG or Academy, and that agreement is inconsistent with these Terms, that agreement prevails to the extent of the inconsistency.
4. MYKOKU’S ROLE — WHAT MYKOKU DOES, AND WHAT IT DOES NOT DO
4.1 MYKOKU provides a technology platform which enables schools, PIBGs, Academies, Parents and Students to manage co-curricular activities, including attendance, schedules, registration, announcements and communications, and to make and receive payment for those activities.
4.2 MYKOKU does not provide, deliver, supervise, employ, endorse or assume responsibility for the co-curricular classes or activities offered through the Platform. Those classes and activities are provided by the Academy concerned.
4.3 Where an Academy lists a class or activity on the Platform and a Parent completes the registration and payment process for it, the contract for the provision of that class or activity is between the Parent and the Academy. MYKOKU is not a party to that contract. MYKOKU’s role is limited to providing the Platform and, where applicable, collecting, allocating and distributing payment in accordance with these Terms.
4.4 Any question concerning the delivery, timing, content, quality, cancellation, safety or suitability of a class or activity is a matter between the Parent and the Academy, and any claim arising from the provision or non-provision of the class or activity lies against the Academy and not against MYKOKU. Nothing in this Clause 4.4 excludes any liability of MYKOKU which is proven to have been caused by MYKOKU’s breach of these Terms, negligence, fraud or wilful default.
5. YOUR ACCOUNT AND YOUR RESPONSIBILITIES
5.1 You must provide accurate, current and complete information when registering, and must keep it updated.
5.2 You are responsible for keeping your login credentials confidential and for all activity under your account. You must notify us promptly if you believe your account has been compromised.
5.3 You must not use the Platform for any unlawful purpose, to harass any person, to infringe the rights of any person, to copy, sell or distribute our content without permission, or to attempt to gain unauthorised access to, disrupt or overload the Platform or our systems.
5.4 A Parent registering a Student confirms that the Parent is the parent or guardian of that Student and is authorised to provide the Student’s information and to consent to its processing.
6. FEES
6.1 The fee payable for a class or activity is set by the Academy and is displayed on the Platform before payment is made.
6.2 Where a school is on a fee-free plan, no subscription or licence fee is charged to the school or its PIBG for the features covered by that plan.
6.3 The Platform Fee payable by an Academy is dealt with in Clause 8.
6.4 Third-party fees and costs (including Payment Gateway charges, bank charges and SMS or messaging charges) are excluded unless expressly stated otherwise in writing. As at the Effective Date, the Payment Gateway charge for each Transaction is absorbed by MYKOKU within the Platform Fee and is not separately charged to the Academy, the PIBG, the school or the Parent; MYKOKU may vary this treatment on not less than thirty (30) days’ written notice.
7. PAYMENTS AND COLLECTED SUMS
7.1 Transactions made through the Platform are processed by the Payment Gateway.
7.2 Where a Parent makes a Transaction through the Platform, MYKOKU receives the Collected Sums solely for the purpose of allocation and distribution in accordance with the applicable Split Settings. MYKOKU does not receive the Collected Sums for its own account, save as to the Platform Fee and any other amount properly retained or deducted by it in accordance with these Terms.
7.3 To the extent of the PIBG Share, MYKOKU receives and holds the Collected Sums solely as limited collection agent for and on behalf of the PIBG concerned, and not as principal; and to the extent of the amounts payable to an Academy, MYKOKU receives and holds the Collected Sums solely as limited collection agent for and on behalf of that Academy pursuant to Clause 8. Each such appointment is strictly limited to the receipt, holding and payment out of Collected Sums in accordance with these Terms. Save as expressly set out in these Terms, MYKOKU assumes no other agency, trust, fiduciary, custodial, insurance or advisory duty or obligation in respect of Collected Sums, and MYKOKU’s duties and obligations in respect of Collected Sums are contractual only and are limited to those expressly set out in these Terms and in any applicable written agreement.
7.4 Payment made by a Parent through the Platform discharges the Parent’s obligation to pay the Academy to the extent of the amount paid, when the payment is received by MYKOKU in cleared funds.
7.5 MYKOKU shall maintain Collected Sums in one or more designated collection and/or disbursement accounts maintained with licensed banks, separately from MYKOKU’s own operating funds. MYKOKU may transfer Collected Sums between those designated accounts for the purposes of reconciliation, consolidation and payout, and any such transfer is not a payment out, application or misapplication of Collected Sums. MYKOKU shall maintain records sufficient to identify the amounts held for the account of each PIBG and Academy.
7.6 No interest is payable by MYKOKU to any PIBG, Academy or other person in respect of Collected Sums held pending payout, and MYKOKU is not obliged to account for any interest accruing on them.
7.7 MYKOKU is not a bank and does not provide any banking or financial service.
7.8 MYKOKU pays the amounts due to an Academy and to a PIBG in accordance with the payout schedule notified to the Academy and the applicable written agreement with the PIBG respectively, in each case subject to Clause 11. Payouts may be processed in periodic batches, and the payout frequency may differ as between Academies and PIBGs. A payout is treated as made when MYKOKU initiates the payment instruction to its bank, and MYKOKU is not responsible for the bank’s processing, clearing or crediting times thereafter. Nothing in these Terms obliges MYKOKU to pay any person any amount in respect of a Transaction which has not been received by MYKOKU from the Payment Gateway in cleared funds.
8. ACADEMY TERMS
8.1 This Clause 8 applies to every Academy. By registering as an Academy on the Platform and affirmatively accepting these Terms, the Academy:
(a) agrees to be bound by this Clause 8;
(b) appoints MYKOKU as its limited collection agent solely for the purpose of receiving payments made by Parents through the Platform in respect of the Academy’s classes or activities, on the terms of Clause 7.3;
(c) authorises MYKOKU to receive, allocate and distribute those payments in accordance with the applicable Split Settings;
(d) authorises MYKOKU to deduct the Platform Fee and any other amount properly deductible under these Terms before paying the balance due to the Academy; and
(e) represents and warrants that the individual accepting these Terms on behalf of the Academy is duly authorised to bind the Academy, and shall indemnify MYKOKU against any loss arising from a breach of that warranty.
8.2 The Academy is solely responsible for the classes and activities it offers through the Platform, including their delivery, quality, timing, suitability and safety, and for compliance with all applicable law in providing them.
8.3 MYKOKU charges the Academy a platform fee of RM2.00 for each Successful Transaction made through the Platform in respect of that Academy’s classes or activities (the “Platform Fee”). The Academy authorises MYKOKU to deduct the Platform Fee from the amount collected in respect of each such Transaction before the balance is paid to the Academy.
8.4 MYKOKU may vary the Platform Fee by giving the Academy not less than one-hundred-eighty (180) days’ written notice, which may be given through the Platform. Continued use of the Platform as an Academy after the notice period constitutes acceptance of the varied Platform Fee.
8.5 Where a class or activity is cancelled, not delivered, or defectively delivered, the Academy is responsible for any refund due to the affected Parent, and Clause 9 applies.
8.6 MYKOKU shall pay the amount due to the Academy in respect of each Successful Transaction, net of the Platform Fee and any deduction or offset properly made under these Terms, in accordance with the payout schedule notified to the Academy from time to time (which may provide for periodic batch payouts), subject to Clause 11.
8.7 The Academy warrants that it holds all licences, permits and approvals required to provide its classes or activities, and that it will conduct itself, and will require its instructors and staff to conduct themselves, appropriately towards Students at all times.
8.8 Nothing in this Clause 8 makes MYKOKU a party to, or liable under, the contract between the Academy and any Parent for a class or activity.
9. CANCELLATIONS AND REFUNDS
9.1 Any cancellation or refund terms provided by an Academy and displayed on the Platform before payment form part of the contract between the Parent and that Academy. Where no separate cancellation or refund terms are displayed, the Parent’s rights are determined in accordance with these Terms and applicable law.
9.2 Where a class or activity is cancelled or not delivered, the Parent is entitled to a refund from the Academy of the amount paid in respect of it.
9.3 Where a Transaction has been taken in error, has been duplicated, or has been taken as a result of a malfunction of the Platform attributable to MYKOKU such that a Transaction has been taken without a corresponding registration, MYKOKU will refund the amount concerned.
9.4 Nothing in these Terms excludes or restricts any right a Parent has under the Consumer Protection Act 1999 or any other applicable law.
10. CHARGEBACKS AND REVERSALS
10.1 Where a Transaction is charged back or reversed to the extent attributable to:
(a) an Academy, MYKOKU may deduct, offset or recover the relevant amount from the Academy in accordance with Clause 8.6; or
(b) a PIBG or school — including by reason of misconfigured Split Settings or incorrect information provided to MYKOKU — MYKOKU may deduct or offset the relevant amount against the PIBG Share for the then-current or any subsequent month, or require the PIBG to reimburse that amount within fourteen (14) days of written demand, in each case subject to any applicable written agreement between MYKOKU and that PIBG or school.
10.2 Where a chargeback or reversal is proven to be attributable to MYKOKU’s own error, MYKOKU bears it and shall not deduct, offset or seek reimbursement under Clause 10.1.
10.3 Where a chargeback or reversal arises from Parent fraud, or from a cause not falling within Clause 10.1 or Clause 10.2, MYKOKU may treat the relevant Transaction as reversed in its entirety and may (a) deduct, offset or recover from the Academy the portion of that Transaction allocated to the Academy; (b) deduct, offset or recover from the relevant PIBG the portion allocated to that PIBG; and (c) shall forgo the Platform Fee attributable to that Transaction.
10.4 Where a chargeback or reversal arises from an error, failure or default of the Payment Gateway or a bank, Clause 11 applies as if the amount concerned were affected by a Funds Event, and MYKOKU shall use reasonable endeavours to recover the amount concerned from the Payment Gateway or bank and shall pay over any recovery in accordance with Clause 11.6. MYKOKU is not obliged to fund the amount concerned from its own resources, save to the extent provided in Clause 11.2.
10.5 MYKOKU shall notify the affected Academy or PIBG in writing of any deduction, offset or demand under this Clause 10, with reasonable particulars, at the time it is made.
11. FUNDS EVENTS — RISK ALLOCATION, LIABILITY AND INDEMNITY
11.1 MYKOKU’s role in respect of Collected Sums is limited to that of a platform provider and limited collection agent as described in Clause 7. MYKOKU does not guarantee, insure or underwrite Collected Sums, and does not assume the risk of loss of Collected Sums caused by third parties or by events beyond its reasonable control.
11.2 Where a Funds Event occurs, MYKOKU shall not be liable to any school, PIBG, Academy, Parent or any other person for, and shall have no obligation to indemnify, reimburse, replace, make good or pay, any Collected Sums affected by the Funds Event, or any loss, damage, cost or expense arising from their loss, theft, misappropriation, freezing, seizure, delay or unavailability, in each case howsoever arising and whether in contract, tort (including negligence), breach of statutory duty, bailment, agency, restitution or otherwise, unless and to the extent it is proven that the Funds Event, or the resulting loss, was caused by MYKOKU’s negligence, fraud or wilful default. The burden of proving such negligence, fraud or wilful default lies on the person asserting it.
11.3 Where liability is established under Clause 11.2, MYKOKU’s liability is limited to payment of the amount of the affected Collected Sums properly due to the person concerned, subject to Clause 13, and does not extend to any other loss.
11.4 Where and to the extent Collected Sums are affected by a Funds Event, MYKOKU’s obligation to pay out those Collected Sums (including under any payout schedule or agreed payout date) is suspended until the affected Collected Sums are released to, received or recovered by MYKOKU in cleared funds, and all payout timelines are extended accordingly. MYKOKU is not obliged to fund any payout from its own money.
11.5 MYKOKU shall notify the affected schools, PIBGs and Academies in writing (which may be through the Platform or by email) within five (5) business days of becoming aware of a Funds Event materially affecting amounts due to them, and shall thereafter provide reasonable updates at intervals not exceeding thirty (30) days for so long as the Funds Event is continuing.
11.6 MYKOKU shall use reasonable endeavours to recover Collected Sums affected by a Funds Event, which may include filing a proof of debt or claim with any liquidator or administrator and reporting the matter to Bank Negara Malaysia, any other relevant regulator or the police. Any sums actually recovered shall, after deduction of the reasonable costs of recovery, be paid to the affected persons pro rata to the amounts properly due to them, and no person shall by reason of any recovery receive more than the amount originally due to that person.
11.7 Nothing in this Clause 11 obliges MYKOKU to commence or continue any legal proceedings, to appoint any adviser, or to incur any cost which MYKOKU does not consider commercially reasonable.
11.8 MYKOKU may comply with any freezing, blocking, seizure, garnishment, production or other order, direction or requirement of any bank, regulator, governmental authority, law-enforcement agency or court, and shall incur no liability to any person for doing so.
12. PLATFORM OR OPERATIONAL ERROR BY MYKOKU
12.1 Where an amount due to a PIBG or an Academy is not paid, is underpaid, or is paid to the wrong recipient by reason of an error in the Platform or in MYKOKU’s own operational processes, MYKOKU shall, on becoming aware of the error, investigate it and pay the correct verified amount to the person entitled within seven (7) business days of the amount being verified, agreed or determined.
12.2 Clause 12.1 does not apply to the extent that the error arises from information provided by a school, PIBG, Academy or Parent, from the Split Settings as configured, from any act, omission or default of the Payment Gateway or any bank, from a Funds Event, or from any cause beyond MYKOKU’s reasonable control.
12.3 MYKOKU’s obligation under Clause 12.1 is limited to payment of the amount properly due. It does not extend to any other loss, and is subject to Clause 13.
13. LIABILITY
13.1 Nothing in these Terms excludes or limits liability for fraud or fraudulent misrepresentation, for death or personal injury caused by negligence, or for any liability which cannot lawfully be excluded or limited; and nothing in these Terms excludes or restricts any right a consumer has under the Consumer Protection Act 1999.
13.2 Subject to Clause 13.1, neither you nor MYKOKU is liable to the other for any loss of profit, loss of revenue, loss of business, loss of anticipated savings, loss of goodwill, loss or corruption of data, or any indirect or consequential loss, in each case however arising.
13.3 Subject to Clause 13.1 and without prejudice to Clause 11, MYKOKU shall not be liable for any loss, damage, cost or expense arising out of or in connection with the Platform, any Transaction or any Collected Sums unless and to the extent it is proven that the loss was caused by MYKOKU’s breach of these Terms, negligence, fraud or wilful default.
13.4 Subject to Clause 13.1, MYKOKU’s total aggregate liability:
(a) to a Parent, shall not exceed the total amount paid by that Parent through the Platform in the twelve (12) months immediately preceding the event giving rise to the claim;
(b) to an Academy, shall not exceed the aggregate Platform Fees paid by that Academy to MYKOKU in the twelve (12) months immediately preceding the event giving rise to the claim, save that this limit does not apply to MYKOKU’s obligation to pay to the Academy any amount properly due to it under Clause 8.7; and
(c) to a school or PIBG, shall be as set out in any applicable written agreement between MYKOKU and that school or PIBG and, where none exists, shall not exceed the aggregate amounts allocated to that school or PIBG from Transactions received by MYKOKU in the twelve (12) months immediately preceding the event giving rise to the claim, save that this limit does not apply to MYKOKU’s obligation to pay any amount properly due to that school or PIBG.
13.5 Subject to Clause 13.1, MYKOKU is not liable for any act, omission, error, failure, insolvency or default of any Academy, Parent, school, PIBG, Payment Gateway, bank or other third party — including any non-delivery, late delivery or defective delivery of a class or activity — except to the extent it is proven that the relevant loss was caused by MYKOKU’s own breach of these Terms, negligence, fraud or wilful default.
13.6 The Platform is provided “as is” and on a best-effort basis. Subject to Clause 13.1, MYKOKU does not warrant that the Platform will be uninterrupted, error-free or secure, and all warranties, conditions and terms implied by law are excluded to the fullest extent permitted.
14. INDEMNITIES
14.1 Each school, PIBG and Academy shall indemnify MYKOKU and hold MYKOKU harmless against all losses, liabilities, claims, demands, costs and expenses (including reasonable legal costs) suffered or incurred by MYKOKU arising out of or in connection with: (a) its breach of these Terms or of any applicable written agreement with MYKOKU; (b) its misuse of the Platform; (c) inaccurate or incomplete information provided by it to MYKOKU; (d) in the case of an Academy, any claim by a Parent, Student or other person relating to the Academy’s classes or activities; and (e) any breach of the warranties given by it under these Terms.
14.2 MYKOKU gives no indemnity, guarantee or assurance of any kind except as expressly set out in these Terms. For the avoidance of doubt, MYKOKU shall have no obligation to indemnify, hold harmless, reimburse or make good any person in respect of any Collected Sums or any Funds Event, including any Collected Sums which are missing, lost, stolen, misappropriated, frozen, seized or withheld by any bank, authority or other third party, except to the extent it is proven that the relevant loss was caused by MYKOKU’s negligence, fraud or wilful default, as provided in Clause 11.2.
15. SCHOOLS AND PIBGS — AUTHORITY AND ANTI-CORRUPTION
15.1 Each PIBG warrants that it is duly established and registered under the Education (Parent-Teacher Association) Regulations 1998; that its use of the Platform and receipt of the PIBG Share are within its purposes and functions under its constitution and those Regulations; that all approvals, resolutions and notifications required under its constitution, those Regulations or any direction of the Registrar or the Ministry of Education have been obtained or given; and that the persons acting on its behalf are duly authorised to do so.
15.2 The PIBG shall indemnify MYKOKU against any loss, liability or cost arising from a breach of the warranties in Clause 15.1.
15.3 No party has offered, given, or agreed to give, and no party shall offer, give or agree to give, any gratification within the meaning of the Malaysian Anti-Corruption Commission Act 2009 to any officer of a school, member of a PIBG, public officer or other person in connection with the appointment or use of MYKOKU or the Platform.
16. PERSONAL DATA
16.1 MYKOKU processes personal data in accordance with the PDPA and its Privacy Policy.
16.2 In respect of personal data processed by MYKOKU solely on the documented instructions of a school or PIBG for the purposes of attendance, announcements, communications and scheduling, MYKOKU acts as a data processor and the school or PIBG is the data controller.
16.3 In respect of personal data processed by MYKOKU for purposes determined by MYKOKU — including account creation and administration, payment processing and reconciliation, fraud prevention, security, customer support, and the development and improvement of the Platform — MYKOKU acts as a data controller in its own right and is responsible for its own compliance with the PDPA in respect of that processing.
16.4 Schools and PIBGs shall ensure that all consents and notices required under the PDPA for the collection and processing of the personal data of Students and Parents in connection with the Platform are obtained and given, and shall provide evidence of the same to MYKOKU on reasonable request. Where a Student is a minor, consent shall be obtained from the Parent.
16.5 MYKOKU shall not sell, rent or exchange the personal data of any Student, Parent or member of staff for money or other valuable consideration, and shall not use such personal data for direct marketing without consent.
16.6 MYKOKU may disclose personal data to sub-processors engaged under written contract, to the Payment Gateway and banks for the purposes of Clause 7, and where required by law.
16.7 On termination of the relevant relationship, MYKOKU shall, at the written election of the school or PIBG concerned, delete or return the personal data processed under Clause 16.2, save that MYKOKU may retain (a) personal data which it processes as a data controller under Clause 16.3, and (b) transaction, accounting and audit records, in each case for so long as is required for compliance with applicable law or for the establishment, exercise or defence of legal claims.
17. YOUR CONTENT
17.1 You retain ownership of the content you submit to the Platform. You grant MYKOKU a non-exclusive, royalty-free licence to host, store, reproduce and display that content to the extent necessary to operate and provide the Platform.
17.2 The licence in Clause 17.1 does not extend to the use of personal data for any purpose other than as set out in the Privacy Policy, and does not permit MYKOKU to sell, rent or exchange personal data.
17.3 MYKOKU may remove content that breaches these Terms.
18. THIRD-PARTY LINKS AND SERVICES
18.1 The Platform may link to third-party websites and services. Those links are provided for convenience only. MYKOKU does not control or endorse them and is not responsible for their content, actions, policies or practices. Your use of them is at your own risk and subject to their terms.
18.2 MYKOKU uses third-party Payment Gateways and banks. MYKOKU’s liability in respect of them is governed by Clause 11 and Clause 13.
19. AVAILABILITY AND SUPPORT
19.1 Planned or emergency maintenance may occasionally affect the availability of the Platform.
19.2 Support is available by email at mykoku@mykokurikulum.com and by WhatsApp at +6011-3777 1413 (Academy) and +6011-3565 1413 (Parent), Monday to Friday, 10.00 a.m. to 6.00 p.m. (GMT+8), excluding public holidays.
20. CONFIDENTIALITY
20.1 Each party shall keep confidential the non-public information of the other, and shall not disclose it except to its professional advisers and service providers under equivalent obligations of confidence, or where required by law or by any regulatory authority.
21. SUSPENSION AND TERMINATION
21.1 You may close your account at any time through your account settings.
21.2 MYKOKU may suspend or terminate your access if you breach these Terms, or if MYKOKU is required to do so by law or by any authority.
21.3 Termination does not affect any payment already made, any amount already due, or any right, remedy, obligation or liability accrued before termination. Clauses 7 to 12 survive in respect of Transactions made before termination, and Clauses 13, 14, 15.2, 16, 17, 20, 23 and 24 survive termination in accordance with their terms.
22. CHANGES TO THESE TERMS
22.1 MYKOKU may amend these Terms from time to time. The amended Terms will be published on the Platform with a new version number and effective date.
22.2 Where an amendment materially and adversely affects you, MYKOKU will give you not less than thirty (30) days’ notice through the Platform or by email before it takes effect, save as provided in Clause 8.4 in respect of the Platform Fee. If you do not accept the amendment, you may close your account under Clause 21.1 before it takes effect.
22.3 Your continued use of the Platform after an amendment takes effect constitutes acceptance of the amended Terms.
22.4 MYKOKU will retain, and make available on request, the version of these Terms in force at any given time.
23. GENERAL
23.1 If any provision of these Terms is held invalid or unenforceable, the remainder continues in full force, and the invalid provision shall be treated as modified to the minimum extent necessary to make it valid and enforceable.
23.2 A failure to enforce any provision of these Terms is not a waiver of it.
23.3 A person who is not a party to these Terms has no right to enforce them. Nothing in these Terms creates any partnership, joint venture or employment relationship, and the limited collection agency in Clause 7.3 does not create any relationship beyond its express terms. Nothing in Clause 8 or elsewhere in these Terms creates any contractual relationship between an Academy and a PIBG or school, or between an Academy and any other Academy.
23.4 Neither party is liable for any failure to perform caused by an event beyond its reasonable control, provided it notifies the other and uses reasonable endeavours to mitigate. This Clause 23.4 does not limit Clause 11.
23.5 You may not assign or transfer your rights under these Terms without MYKOKU’s written consent. MYKOKU may assign these Terms to any successor to its business on written notice.
23.6 Notices under these Terms must be in writing and may be given through the Platform, by email, or by post to the addresses notified by the parties.
24. GOVERNING LAW AND JURISDICTION
24.1 These Terms are governed by the laws of Malaysia. The parties shall first seek to resolve any dispute by good-faith discussion. Failing resolution within thirty (30) days, the courts of Malaysia sitting at Kuala Lumpur have exclusive jurisdiction, subject to any right a consumer has to bring proceedings in another competent forum.
25. CONTACT
MyKoku Technology PLT (LLP Registration No. 202404000344)
14, Jalan PU3/5A, Taman Puchong Utama, 47140 Puchong, Selangor
Email: mykoku@mykokurikulum.com
Contact No.: +6011-3777 1413
Effective from 16 Jul 2026.
MYKOKU
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Academy Support
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+6011-3777 1413
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+6011-3565 1413
Parent Support
